J
Joshua A.
Clinic Administrator · 1 month ago
“Switching to Torix Health was the best financial decision we made this year. Collections are faster, AR days dropped, and their team actually communicates.”
Medical Billing & Revenue Cycle Management
AI-powered billing services for independent practices across the United States — faster reimbursements, fewer denials, cleaner claims.
HIPAA COMPLIANT · SOC 2 CERTIFIED
Torix Health
Serving Independent Practices Across the United States
(120 client reviews)
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Insights
Typical Results
20–35% revenue improvement · 96% first-pass acceptance
Turnaround
Claims submitted within 24 hours · AR follow-up every 15 days
Onboarding
1–2 week transition · No disruption to existing workflow
Certifications
HIPAA · SOC 2 Type II · CPC-Certified Coders
Client Reviews
4.9
4.9 out of 5
(120 reviews)
About Torix Health
Torix Health is a full-service, AI-powered medical billing and revenue cycle management partner for independent practices across the United States. We specialize in end-to-end billing operations — from insurance verification and prior authorization through medical coding, claims submission, denial management, and AR recovery — with a dedicated focus on reducing denials, accelerating reimbursements, and freeing your clinical team to focus on patient care. Our HIPAA-compliant workflows, certified coders, and specialty-specific expertise help practices typically see a 20–35% revenue improvement within the first six months of engagement.
Our Services
Insurance Verification & Eligibility
- Real-time coverage checks
- Benefits & copay confirmation
- Coordination of benefits
- Patient responsibility estimates
- Eligibility issue flagging pre-visit
Prior Authorization
- Payer-specific auth workflows
- Fast-track submission
- Turnaround tracking
- Peer-to-peer coordination
- Denial resubmission for auths
Medical Coding
- CPT · ICD-10 · HCPCS coding
- CPC-certified coders
- Specialty-specific accuracy
- Modifier & NCCI edit review
- Chart audits & feedback loops
Claims Management
- Clean claim creation
- AI-powered claim scrubbing
- Electronic (EDI) submission
- Real-time status tracking
- Rejection triage within 24 hours
Denial Management
- Root-cause analysis
- Appeals & reconsiderations
- Payer pattern reporting
- Coding correction & resubmission
- Prevention playbooks per payer
AR Management
- Aging bucket analysis (30/60/90+)
- Payer follow-up cadence
- Old-AR recovery projects
- Write-off review workflow
- Cash posting & reconciliation
Patient Billing & Payments
- Clear patient statements
- Payment plans & portals
- Text & email reminders
- Balance dispute handling
- Collections escalation policy
Reporting & Analytics
- KPI dashboards
- Monthly revenue reviews
- Denial trend reporting
- Payer mix analysis
- Custom benchmarks per specialty
Specialties We Serve
Primary Care
Internal Medicine
Mental Health / Psychiatry
Pediatrics
Orthopedics
Cardiology
Dermatology
Physical Therapy
Chiropractic
Urgent Care
Wound Care
Ophthalmology
Oncology
Neurology
Gastroenterology
Multi-Specialty Groups
Compliance & Standards
HIPAA
Full compliance with patient data protection standards
SOC 2 Type II
Certified security and operational controls
CPC Certified
AAPC-credentialed medical coders on staff
CMS Compliant
Medicare & Medicaid billing standards
Frequently Asked Questions
How does outsourcing to Torix Health compare with keeping billing in-house?
Most independent practices see a 20–35% net revenue improvement within six months of switching to Torix, driven by higher first-pass claim acceptance, faster AR turnover, and reduced write-offs. You also eliminate the fixed overhead of an internal billing team (salaries, software, training, turnover) and gain specialty-specific coding expertise on demand.
How long does onboarding take?
Onboarding typically runs 1–2 weeks. It includes a discovery audit of your current workflow and denials, EHR / practice management integration, payer enrollment where needed, and a staff hand-off session. We can begin active claims work in parallel so you do not lose a billing cycle.
Do you work with our existing practice management or EHR system?
Yes. We work inside your existing system — including Athenahealth, eClinicalWorks, Kareo, DrChrono, AdvancedMD, NextGen, Practice Fusion, and most clearinghouses (Waystar, Change Healthcare, Office Ally, Availity). No forced software migration.
How is patient data protected?
Torix Health operates under full HIPAA compliance with SOC 2 Type II controls: encrypted PHI at rest and in transit, role-based access, audit logging, US-based project oversight, and signed BAAs with every client. We never share or resell data.
How do you price your services?
Pricing is percentage-of-collections based, so incentives are fully aligned — we only earn when you get paid. Rates vary by specialty and monthly claim volume; most independent practices fall between 3–7% of net collections. There are no setup fees for standard onboarding.
What reporting will I actually receive?
You receive a real-time KPI dashboard (first-pass rate, days-in-AR, denial rate by payer, collection ratio) plus a monthly revenue review call with your account manager. Custom reports available on request.
Can you help clean up our aged AR from before we joined?
Yes. We run a dedicated old-AR recovery project during onboarding, prioritising claims still within timely-filing windows. Most practices see meaningful cash come back from the first sweep.
Is my practice too small (or too large) for Torix Health?
We work with practices from solo providers up to multi-location groups of 10+ physicians. Our sweet spot is independent practices that want dedicated attention without the overhead of an internal billing department.
Working Hours
Monday
8:00 AM – 6:00 PM ET
Tuesday
8:00 AM – 6:00 PM ET
Wednesday
8:00 AM – 6:00 PM ET
Thursday
8:00 AM – 6:00 PM ET
Friday
8:00 AM – 6:00 PM ET
Saturday
Support Only
Sunday
Closed
Service Coverage
Serving independent medical practices nationwide across the United States. US-based account management with support teams available across all major time zones.