K
Kimberly S.
Nurse Practitioner Owner · 2 months ago
“Good fit for a small practice like ours. A few claims still need manual follow-up but far fewer than when I handled it myself.”
Medical Billing Services for Small Practices
Built for solo and 1–5 provider practices — full revenue cycle management without the cost, risk, or turnover of hiring an in-house biller.
HIPAA COMPLIANT · SOC 2 CERTIFIED
Torix Health — Small Practice Billing
Built specifically for solo & 1–5 provider independent practices, nationwide
(120 client reviews)
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Built For Practices Like Yours
Built For
Solo practices & groups of 1–5 providers
Pricing Model
Percentage of collections — no fixed salary, no minimum volume
Onboarding
1–2 week transition · old-AR recovery included
Certifications
HIPAA · SOC 2 Type II · AAPC-Certified Coders
Client Reviews
4.9
4.9 out of 5
(120 reviews)
Billing for the 1-to-5-Provider Practice
Small and solo practices face a version of medical billing that larger groups never have to think about: there is no billing department, no dedicated coder, and usually no one whose actual job is to chase down a denied claim. It falls to the physician after hours, or to a front-desk employee juggling it between check-ins — and it shows up as slower payments, higher error rates, and revenue that quietly leaks out of the practice every month. Torix Health builds its small-practice service around that reality: full revenue cycle management sized and priced for a 1-to-5-provider practice, without the fixed overhead of hiring an in-house billing employee.
The Problems We Hear Every Day
No One Actually Owns Billing
The Problem
In most small practices, billing is not one person's job — it's whoever has five spare minutes between patients. The physician does it after hours, or the front-desk person squeezes it in between check-ins and phone calls. Nobody is fully accountable for it, so claims sit, follow-up gets skipped, and small errors compound over months.
How Torix Solves It
Torix assigns a dedicated account team to your practice from day one — billing becomes someone's actual job, not a leftover task. Every claim has an owner and a follow-up schedule, whether your practice sees 200 or 2,000 claims a month.
Physicians Doing Billing Instead of Medicine
The Problem
Solo and small-group physicians routinely spend evenings and weekends on billing tasks — reviewing denials, resubmitting claims, calling payers — time that should go to patients, family, or simply not working. It is one of the most common reasons physicians report burnout in independent practice.
How Torix Solves It
We take over the entire billing workflow so the time you were spending on claims goes back to seeing patients or going home on time. Most solo physicians tell us this is the single biggest quality-of-life change after switching.
Denial Rates Run Higher Without Dedicated Coders
The Problem
Correct coding requires specialized, constantly-updated knowledge — CPT, ICD-10, HCPCS, payer-specific edits, modifier rules. A front-desk employee or physician doing this part-time, without formal training, produces a measurably higher denial rate than a practice with a certified coder on staff — which most small practices cannot afford to hire.
How Torix Solves It
Our coders are AAPC-certified and work across many small practices daily, which means they see far more edge cases and payer quirks than any single in-house biller would encounter in years. That experience translates directly into fewer denials.
Cash Flow Gaps Hit Small Practices Hardest
The Problem
A large health system can absorb a slow month of reimbursements. A solo or two-provider practice usually cannot — rent, payroll, and supply costs don't wait for a claim to clear. Every week a claim sits unpaid is a real, felt cash flow problem, not an abstract metric on a dashboard.
How Torix Solves It
We submit claims within 24 hours of the visit and run AR follow-up on a 15-day cadence, specifically to shrink the gap between service and payment — the metric that matters most to a practice operating on thin cash reserves.
No Leverage to Push Back on Payers
The Problem
Insurance payers know a solo practice does not have the staff, time, or leverage to fight a wrongful denial or a slow-walked prior authorization the way a large health system would. Low-volume practices get deprioritized, and claims can sit for weeks without anyone following up.
How Torix Solves It
Torix manages claims across many practices, which means our team knows each major payer's patterns, appeal windows, and escalation paths. We follow up the way a large billing department would — regardless of how small your individual practice's claim volume is.
Billing Staff Turnover Is a Recurring Crisis
The Problem
Hiring one in-house biller for a small practice creates a single point of failure. When that person leaves — and billing staff turnover is high industry-wide — claims backlog immediately, institutional knowledge walks out the door, and the practice is back to square one with hiring and training.
How Torix Solves It
You get a team, not one employee. If an individual team member is out or transitions off your account, your billing operation does not stop — there is always coverage and continuity, which a one-person in-house setup can never guarantee.
Compliance Risk Without a Compliance Function
The Problem
HIPAA violations, improper coding, and billing errors carry real financial and legal risk — audits, clawbacks, fines. Large organizations have compliance officers; small practices usually have no one dedicated to catching these issues before they become a problem.
How Torix Solves It
Torix operates under HIPAA and SOC 2 Type II controls as standard practice, with signed BAAs and built-in coding review — compliance infrastructure a solo practice could never build or staff on its own.
Patient Billing Becomes an Awkward, Ad-Hoc Process
The Problem
Without a dedicated billing team, patient statements are often unclear, sent late, or fielded by front-desk staff who are not equipped to explain a balance or set up a payment plan — creating friction with the very patients the practice depends on for repeat visits.
How Torix Solves It
We handle patient statements, payment plans, and balance questions directly, with clear, professional communication that protects the patient relationship instead of straining it.
In-House Billing vs. Torix Health
| Hiring In-House | Torix Health | |
|---|---|---|
| Monthly Cost | Biller salary + benefits, typically $3,500–$5,500/mo | Percentage of collections — scales with your revenue, no fixed salary |
| Coverage | Single point of failure — sick days, vacations, turnover stall billing | Full team coverage — billing never stops for PTO or turnover |
| Coding Expertise | One person's knowledge, updated only if they pursue training | AAPC-certified coders across specialties, continuously updated |
| Denial Follow-Up | Often delayed — squeezed between other front-desk duties | 15-day AR follow-up cadence, dedicated to claims only |
| Technology & Software | Practice pays for clearinghouse & billing software licenses | Included — AI-powered claim scrubbing and reporting at no extra cost |
| Compliance Oversight | Usually none — risk sits with the physician | HIPAA + SOC 2 Type II controls built into every workflow |
| Scalability | Adding a provider often means hiring another biller | Scales automatically as your practice grows — no new hires needed |
What's Included
Full Revenue Cycle Management
- Everything from eligibility to final payment
- One point of contact for your whole account
- No need to manage multiple vendors
- Built for 1–5 provider practices
Medical Coding
- AAPC-certified coders
- CPT · ICD-10 · HCPCS accuracy
- Specialty-specific expertise
- No in-house coder needed
Claims Submission & Scrubbing
- Submitted within 24 hours
- AI-powered pre-submission scrubbing
- Electronic (EDI) filing
- Rejection triage same day
Denial Management & Appeals
- Root-cause tracking per payer
- Appeals handled for you
- Prevention patterns applied going forward
- No physician time required
AR Follow-Up
- 15-day follow-up cadence
- Aging bucket monitoring (30/60/90+)
- Old-AR cleanup at onboarding
- Built for cash-flow-sensitive practices
Patient Billing
- Clear, professional statements
- Payment plans handled for you
- Balance questions fielded off your front desk
- Protects the patient relationship
Credentialing Support
- Payer enrollment for new providers
- Re-credentialing tracking
- No delays adding a second provider
- One less administrative burden
Reporting Built for Owners
- Plain-language monthly reviews
- No finance degree required to read it
- Know your numbers without chasing them
- Direct line to your account manager
Frequently Asked Questions
We only have one or two providers — are we too small for a billing company?
No — solo and small-group practices are exactly who this service is built for. Most billing companies are optimized for larger groups and treat small accounts as an afterthought. Torix's pricing (percentage of collections) and workflow are specifically designed to work at low claim volumes without a minimum that prices out a one or two-provider practice.
I currently do my own billing at night. How much time will this actually save me?
Most solo physicians who switch report reclaiming several hours a week that previously went to claim review, resubmission, and payer calls after hours. That time either goes back into seeing more patients or, just as often, back into having an evening off.
What happens to our aged claims from before we sign up?
We run a dedicated old-AR recovery project during onboarding, prioritizing anything still within the timely-filing window. For small practices this is often where the first real cash-flow relief shows up, since aged AR frequently gets neglected the longest when billing is a part-time task.
Do we need to buy any new software or change our EHR?
No. We work inside whatever practice management or EHR system you already use — no forced migration, no new software costs on your end.
How is pricing structured for a practice our size?
Percentage of collections, so the cost scales directly with your revenue rather than being a fixed cost like a salaried employee. There is no minimum claim volume requirement, which is specifically why this model works for solo and small-group practices.
What if we add a second or third provider later?
The service scales with you automatically — no new hires, no new software, no renegotiating a contract from scratch. We also handle payer credentialing for the new provider so there is no gap in billable claims during that transition.
Will our patients notice a difference?
Mainly in a good way — clearer statements, a professional point of contact for billing questions, and fewer confusing balance surprises. We handle patient billing communication so your front desk isn't caught explaining charges they didn't generate.
How quickly can we get started?
Onboarding typically takes 1–2 weeks, including a discovery audit of your current claims and denials. We can begin working active claims in parallel during that window so you don't lose a billing cycle during the transition.
Working Hours
Monday8:00 AM – 6:00 PM ET
Tuesday8:00 AM – 6:00 PM ET
Wednesday8:00 AM – 6:00 PM ET
Thursday8:00 AM – 6:00 PM ET
Friday8:00 AM – 6:00 PM ET
SaturdaySupport Only
SundayClosed
Service Coverage
Serving solo and small independent practices nationwide across the United States.